jc66 Privacy Policy — Your Personal Data Protection

01 Introduction

jc66 ("we", "our platform" or "jc66.onl") is an online casino and sports betting platform operating under international licensing. We take seriously our responsibility to protect the privacy and personal information of every user who registers an account or browses our website.

This Privacy Policy explains in detail the types of information we collect, how that information is used, with whom it may be shared, and the security measures we take to keep your data safe. It also explains your rights as a data subject and how to exercise them.

By registering an account at jc66, using our services or browsing this website, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you stop using our platform.

02 Information We Collect

During the registration process and ongoing use of the jc66 platform, we collect various types of information depending on your interaction with our platform. This information falls into two main categories:

Information You Provide Directly:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth for age verification (players must be aged 21 and above)
• An active and reachable email address
• Mobile phone number for two-factor verification and communication
• Malaysian identity card number or passport number for foreign nationals
• Bank account or e-wallet details for deposit and withdrawal purposes
• Account password stored in a secure hashed format
• Any other information you provide through support forms or communication with our team

Information Collected Automatically:

• IP address and network information of your device
• Browser type and operating system used
• Game activity logs including bets placed, winnings and transaction records
• Session data including login duration and platform usage patterns
• Cookie data and similar tracking technologies (see Section 7)

03 Data Collection Methods

jc66 collects personal information through several transparent methods based on the operational needs of the platform:

• Account Registration: When you create a new account at jc66, you are required to fill in personal details needed for identity verification and compliance with international licensing guidelines.
• Identity Verification (KYC): As a platform operating under international licensing, we are required to carry out the Know Your Customer (KYC) process. This may require you to submit a copy of your MyKad or other supporting documents.
• Financial Transactions: Every deposit and withdrawal you make through Touch 'n Go eWallet, DuitNow, FPX Online Banking, ShopeePay or cryptocurrency (USDT, BTC, ETH) is recorded for security and compliance purposes.
• Support Communication: When you contact our support team via live chat or email, the conversation is stored to assist with resolving issues in the future.
• Automated Technology: Our system automatically records technical data each time you access the platform to ensure optimal performance and security.

04 Purpose of Data Use

The personal information you provide to jc66 is used exclusively for the following purposes:

• Creating and managing your player account securely
• Processing deposit and withdrawal transactions accurately and efficiently
• Verifying your identity to prevent fraud, money laundering and other illegal activities
• Fulfilling international licensing obligations and legal compliance requirements
• Providing responsive, quality customer support in Malay and English
• Sending important notifications related to your account, promotions and service updates
• Strengthening platform security and detecting any suspicious activity
• Analysing usage patterns to improve the overall player experience
• Meeting reporting requirements to the relevant licensing authorities

05 Sharing Information with Third Parties

jc66 understands that your trust is invaluable. As such, we are very limited in how we share personal information. We share data only in the following circumstances:

• Payment Service Providers: To process your financial transactions through Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency platforms, the necessary transaction information is shared with the relevant service providers. They are subject to their own privacy and security policies.
• Game Providers: Game developers such as PG Soft, Pragmatic Play, JILI and Spribe may receive game session information required for the technical operation of their games. No personal identity information is shared.
• Licensing Authorities: As a condition of our international licence, jc66 is required to submit certain reports to the relevant regulatory bodies. This is done strictly as required by law.
• Legal Requirements: If we receive a court order or official request from a legitimate law enforcement agency, we may be required to disclose the relevant information.
• Business Transfers: In the event of a merger, acquisition or sale of business assets, user information may be transferred as part of that transaction. You will be notified in advance should such a change occur.

In all cases above, we ensure that the party receiving the data is bound by confidentiality agreements and security standards equal to or stricter than our own.

06 Data Security Measures

jc66 continually invests in up-to-date security infrastructure to ensure your personal data remains protected from unauthorised access, theft, loss or misuse.

The key security measures we implement include the following:

• 256-bit SSL encryption for all communication between your browser and our servers
• Two-factor authentication (2FA) available for added protection of your account
• 24-hour monitoring system to detect unusual or suspicious activity
• Passwords stored in a cryptographic hashing format that cannot be decrypted
• Staff access to sensitive data is restricted based on the need-to-know principle
• Regular security audits by independent third parties to ensure compliance with industry standards
• Secure, layered data backups to ensure continuous service availability

While we make every effort to protect your data, no security system is entirely perfect. Should any security incident occur that affects your data, we are committed to notifying you within a reasonable time in accordance with applicable licensing and legal requirements.

07 Cookies and Tracking Technologies

jc66 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you browse our website.

We use the following types of cookies:

• Essential Cookies: Required for basic platform functions such as login sessions and security. These cannot be disabled without affecting the functionality of the website.
• Performance Cookies: Help us understand how users interact with the platform so we can improve the overall experience.
• Functional Cookies: Stores your preferences such as language and display settings to provide a more personalised experience.

You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the full functionality of the jc66 platform.

08 Your Rights as a Player

jc66 fully recognises and respects your rights regarding the personal data we hold. These rights include:

• Right of Access: You have the right to request a copy of all personal information we hold about you at any time.
• Right of Rectification: If the data we hold is inaccurate or outdated, you have the right to request prompt correction.
• Right of Erasure: Under certain circumstances, you have the right to request that your personal data be deleted, subject to legal and licensing obligations that require us to retain certain records.
• Right to Object: You may object to the processing of your data for specific purposes such as marketing communications.
• Right to Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing of your data is based on consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the jc66 support team via 24/7 live chat in your account or through our support email. We will process your request carefully and provide a response within a reasonable time.

09 Data Storage and Transfer

Personal data collected by jc66 is stored on secure servers. We may transfer and store your information outside Malaysia depending on our operational needs and technical infrastructure. In all cases, such data transfers are carried out with adequate safeguards to ensure a level of security equivalent to this policy is maintained.

Data retention periods depend on the type of information and applicable legal requirements. Generally:

• Financial transaction records are retained for the period required by licensing and legal compliance requirements
• Active account data is retained for as long as your account remains active on the jc66 platform
• Support communication records are retained for a sufficient period for dispute resolution purposes
• Following account closure, data that is no longer required will be securely disposed of in accordance with industry standard procedures

10 Changes to This Privacy Policy

jc66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology developments. Any material changes will be communicated to you through one of the following means:

• A notification in your account upon your next login
• A notice sent to the email address registered to your account
• An announcement on the jc66.onl homepage

The "Last Updated" date at the top of this page reflects the last time this policy was reviewed. Continued use of the jc66 platform after changes take effect will be considered your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically so you remain informed about how your information is protected and used. If you do not agree with any changes, you have the right to close your account and stop using our services.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jc66, we welcome you to reach out through our official support channels.

The jc66 customer support team operates 24 hours a day, 7 days a week, and is ready to assist in Malay and English. You can contact us via:

• Live Chat: Available directly in your jc66 account — the fastest way to get an immediate response
• Support Email: [email protected]

We are committed to responding to all privacy-related enquiries seriously and within a reasonable time. Your trust is jc66's top priority.